“Comcast will proactively issue a $ 19.99 credit to any Xfinity TV customer who purchased ‘The Match’ pay-per-view event,” Comcast in a statement to media outlets. “We hope Turner and Bleacher Report will do the same given that the event was made available by them for free on The Bleacher Report website.”
Some viewers who logged on to the event could not access it, and received error messages after purchasing.
After attempts to resolve the issue failed, Turner, which distributed the match, took down the paywall. As a result, anyone could view the feed from around 3 pm.
CNBC has reached out to Turner and Bleacher Report for comment, which did not immediately respond.
Cox Communications and Charter Spectrum told US Today that they will provide refunds.